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Official Data Protection Policy

Privacy Policy Sepak 888 – Your Information Is Safe with Us

At Sepak 888, every member's privacy is more than a legal obligation – it is our core commitment. This document transparently explains how we collect, use, store, and protect your personal data as a valued Malaysian player.

Updated: 1 January 2026 256-bit SSL Bahasa Melayu Version 10 Sections
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Our Privacy Commitment

Your data is never sold, never shared without your consent, and protected 24/7.

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Sepak 888's Six Core Privacy Principles

These are the core principles that guide how we handle every member's personal data with the utmost integrity.

Minimum Data Collection

Sepak 888 only collects data that is genuinely necessary for platform operations. We do not request information that is excessive or irrelevant to the services we provide you.

Full 256-Bit SSL Encryption

All data transmitted between your device and Sepak 888's servers is encrypted with 256-bit SSL encryption – the same standard used by Malaysia's leading banks.

Data Not Sold to Third Parties

Your personal information has never been and will never be sold to any third party for marketing or commercial purposes. Your privacy is not a commodity to us.

Full Transparency in Data Use

We clearly state what each type of data is used for. No hidden agendas, no use of your data without your knowledge. What you read here is exactly what we practise.

Full Control in Your Hands

You have the right to access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting our support team.

Clear Data Retention Periods

Your data is retained only for as long as necessary based on its original purpose of collection. Once that period has lapsed or your account is closed, your data will be deleted in accordance with established procedures.

1

Introduction

This Privacy Policy is published by Sepak 888 ("we", "platform", or "Sepak 888") and applies to all users of the sepak888.biz website and its related services. We are committed to protecting the privacy of every individual who interacts with our platform, whether as a casual visitor, registered member, or VIP member.

This document is written in Bahasa Melayu for the ease of understanding of all Malaysian members. In the event of any discrepancy in interpretation, the Bahasa Melayu version shall be considered the definitive version for Malaysian users.

By using the platform Sepak 888, you agree to the collection and use of information as described in this Privacy Policy. This includes when you create an account, deposit funds via Touch 'n Go eWallet, GrabPay, DuitNow, or other payment methods, play casino games or slots, and contact our support team.

Effective Date: This Privacy Policy takes effect on 1 January 2026 and supersedes all previous versions. We will notify you of any material changes via in-platform notifications or your registered email.

2

Types of Personal Data We Collect

Sepak 888 collects various categories of information depending on how you use our platform. Below is a full breakdown of the data we collect:

Data Category Example Information Mandatory? Purpose
Personal Identity Full name, date of birth, identity card number Mandatory Account verification (KYC)
Contact Information Phone number, email address, home address Mandatory Communication & Verification
Financial Data Bank account number, e-wallet, transaction records Mandatory Payment processing
Usage Data Gaming history, bets, activity logs Automatic Security & Improvement
Technical Data IP address, device type, web browser, OS Automatic Security & analytics
Optional Data Favourite games, language, account settings Optional Personalise your experience

Important Note: We never store credit or debit card numbers directly in our systems. All card transactions are processed through payment gateways certified to PCI DSS standards.

3

How Data Is Collected

Sepak 888 collects data through several channels depending on your interactions with the platform:

  • Account Registration: You provide information directly during the new member registration process — your name, phone number, email, and password.
  • KYC Process: Identity documents such as a copy of your IC or passport are collected when verification is required for your first withdrawal or limit increases.
  • Financial Transactions: Information is collected automatically when you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, or CIMB Clicks.
  • Gaming Activity: All gaming sessions, bets, and winnings are automatically recorded for security purposes and dispute resolution.
  • Support Interactions: Live chat conversations, email tickets, and call records with our support team may be retained for training and quality assurance purposes.
  • Cookies and Similar Technologies: Technical data is collected automatically via cookies, pixels, and server logs when you browse our platform. See the Cookie Policy section for more details.
4

Purpose of Personal Data Use

Sepak 888 uses collected data solely for legitimate and transparent purposes. We do not use your data for any purpose not stated below without first obtaining your consent:

  • Account Operations: Creating and managing your account, processing secure logins, and maintaining active gaming sessions.
  • Transaction Processing: To process deposits and withdrawals quickly and securely via your preferred Malaysian local payment methods.
  • Identity Verification (KYC): Ensuring all members meet the minimum age requirement of 18 and preventing fraud or money laundering in line with compliance requirements.
  • Service Communications: Sending important notifications such as deposit confirmations, successful withdrawal alerts, security updates, and critical account information.
  • Marketing (With Consent): To send promotional information, weekly cashback offers, new bonuses, and special deals to members who have agreed to receive marketing communications.
  • Platform Improvements: Analysing usage patterns to improve the platform experience, introduce new games, and optimise interface design.
  • Fraud Prevention & Security: Detecting unusual activity, preventing unauthorised access, and protecting your account from security threats.
  • Legal Compliance: To comply with applicable legal requirements, regulations, and directives from relevant regulatory authorities.
5

Sharing Data with Third Parties

Sepak 888 does not sell or rent your personal data to any party. However, in certain limited situations, we may share necessary information with the following parties:

  • Payment Service Providers: Payment gateways that process your transactions (such as Touch 'n Go, GrabPay, DuitNow, and banks for FPX) receive only the data necessary to complete the transaction.
  • Game Providers: Gaming companies that provide slots, live casino, and table games to our platform may receive minimal session data for technical purposes.
  • Identity Verification Services: Third-party KYC providers who assist us in verifying member identities in accordance with compliance requirements.
  • Statutory Authorities: We may be required to disclose data to authorities such as the police, courts, or regulatory bodies if mandated by law or court order.
  • Not Shared: Your data will not be shared with advertisers, data brokers, social media platforms, or any third party for their own commercial purposes.

All third parties working with Sepak 888 are bound by strict confidentiality agreements and must adhere to data protection standards that are equal to or exceed our own policy.

6

Data Security Measures

Sepak 888 invests seriously in security infrastructure to ensure your data is always protected. Below are the security layers we have in place:

  • 256-bit SSL/TLS Encryption: All data communications between you and our servers are encrypted using the latest SSL/TLS protocols, which cannot be intercepted.
  • Secure Password Storage: Your password is never stored in plain text — it is encrypted using the bcrypt algorithm, which cannot be decrypted even by our own staff.
  • Two-Factor Authentication (2FA): An extra layer of security is available for all accounts – we encourage all members to activate this feature.
  • 24/7 Monitoring: Our security systems continuously monitor platform activity to detect and respond to threats in real time.
  • Regular Security Audits: We conduct regular penetration testing and security audits by independent security experts to identify and address vulnerabilities.
  • Internal Access Controls: Only authorised staff with a legitimate business need may access members' personal data, and all access is logged for audit purposes.

While we take all reasonable precautions, no security system is 100% foolproof. We encourage members to play their part in keeping their accounts secure by using strong passwords and not sharing their login credentials.

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Your Rights as a Data Owner

As a member Sepak 888, you have the following rights regarding your personal data. These rights may be exercised by contacting us through the channels stated in section 10:

Your Rights as a Sepak 888 Member

Right to Access

Request a copy of all your personal data we hold at any time, to be provided within 14 business days.

Right to Rectification

Request corrections to inaccurate or outdated data via your account settings or by contacting our support team.

Right to Erasure

Request deletion of your personal data when it is no longer needed, subject to any legal retention obligations.

Right to Object

Object to the processing of your data for direct marketing purposes – you can opt out of promotional emails at any time.

Data Portability Rights

Request your data in a machine-readable format (JSON or CSV) for transfer to another platform if needed.

Right to Restrict Processing

Request that we restrict the processing of your data in certain situations, for example while you are disputing the accuracy of your data.

How to Exercise Your Rights: Submit a request via email to privacy@sepak888.biz with the subject line "Privacy Rights Request". Please include your full name and account number. We will respond within 14 business days.

Your Privacy Is Assured – Play with Confidence at Sepak 888

Now you know how we protect your data. Join over 500,000 Malaysian players who have entrusted their privacy to Sepak 888.

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For users aged 18 and above only. Play responsibly. Learn more.

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